Relationship Design Innovations

Image credit: Brigitte König via Pixabay

Whether personal or professional, and regardless of industry, my goal is to identify what needs improving and then design the best solution possible under existing conditions and materials at hand.

Good Design

• Solves problems at their root
• Is intuitive, flawless, and efficient to the point of being a pleasure to use
• Requires little-to-no training or documentation
• Prevents the fires we all tire of putting out.

For Example
At a growing bank-holding company I worked for, chronic problems existed in keeping customer relationships and name-and-address-change data consistent from bank to bank, product to product, and department to department across a tristate area. The complex and convoluted Customer Information System, purchased to solve those problems often made them worse. So, I designed an integrated, simplified, central name-and-address-change system. It worked without fail across all banks, departments, and their varying systems, it required no training or end-user documentation, and the system never broke or crashed under my supervision. It did, however, alert the FBI to an organized theft ring working out of two of the three credit bureaus! 

​Global Lesson
Peculiarly, I found a distinct correlation between my two careers, computers and their applications and people and their pains: Relationship quality matters! Whether we are relating to ourselves, other people, nations, plants, animals, or property, the quality of our relationships determines personal, societal, and planetary wellness. For real. Quality relationships depend on a respectful approach and attitude, honesty, transparency, and forthrightness, all of which lead to great designs, everywhere. Everyone and everything benefits from great design. I would even be so bold to suggest that nothing exists except how we choose to relate to every person, place, or thing - and on the job, within every process.

My Request
For the above reasons and more, there is no single career avenue or industry for me and likely never will be. There is only this: Could you use someone like me and would I enjoy working with you? I'm seeking something worthy, remote, and long-term. Perhaps a part- or flexible-time consulting position. Perhaps any position where what you need is someone alerting you to your hidden problems, wherever they might be, so that your business runs more efficiently and pleasantly for your employees and your customers.
Thank you.